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Installation, validity, hotspot and refunds — the eleven questions we get most.
Try these first
In our experience, three settings account for almost every eSIM that will not connect.
- 1Set the Flypass line as your mobile data, not just as an installed profile.
- 2Turn data roaming on for the Flypass line — that is how it reaches the local network.
- 3Toggle airplane mode off and on once after you land, so the phone re-scans for networks.